Pending approvals occur only when Access is Public link and Require
approval is on in the Registration tab of Event settings.
Participants you add or import are approved automatically. Approvals close
when the event ends.
1
Find pending registrations
On the Overview, the Needs attention card lists the number of
registrations pending approval, with the time approvals close, which is the
event end. Select Review to open the roster filtered to Pending
approval. In the roster itself, the Pending approval card and filter
tab show the same count and the same closing time.
2
Review one registration
Open the row. The detail sheet shows the participant type and the answers
the person gave at registration, with Approve and Reject at the top
of the Profile tab. Approve applies immediately. You can also edit
the profile before deciding.
3
Approve several at once
Select the rows, then select Approve in the action bar. The button shows
how many of the selected people it applies to. Rejected participants can be
selected and approved the same way while the event is running.
4
Reject
Select Reject in the action bar or in the detail sheet and confirm. For
registrations that are still pending, the dialog says only that the people
won’t be able to enter the event. If the selection includes approved
participants on a Meet & AI event, the dialog also warns that their upcoming
meetings and requests are canceled, that the other participants are
notified, and that approving them again won’t restore the meetings.
What the participant sees
Right after registering, the participant sees that approval is pending and can complete their profile in the meantime. The participant side is described in Join an event.- Approved: the person gets an approval email and can use the event page. Because they signed in with their email during registration, their roster status becomes Entered at once, so they don’t need an invitation.
- Rejected: the person gets a rejection email, and the event page tells them they can’t join. While the event is running, you can approve them again from the detail sheet under More actions.
Check the result
The Pending approval count in the roster and on the overview goes down, and the approved people appear under Entered and in the Registered count. The Needs attention row disappears when nothing is left to review.Troubleshooting
Approve is disabled
Approve is disabled
The event has ended. The detail sheet shows This event has ended, so this
participant can’t be approved. and the overview no longer counts pending
registrations. Rejecting is still possible but can’t be reversed afterwards.
This participant declined the invitation, so their status can't be changed
This participant declined the invitation, so their status can't be changed
A participant with Declined can’t be approved or rejected. Select
Invite again in the detail sheet to send a new invitation.
Nobody appears under Pending approval
Nobody appears under Pending approval
Approval applies to registrations through the public link only. If
Access is Invite list only, nobody can register, and participants
you add or import are approved on the spot. Check the Registration tab.