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One of the four Before you publish items is still open, or you changed the Site address without saving it. If the event has already ended, change Date and time in Basic info first. See Publish the event page.
Only admins add or change the payment method, so members see Ask an admin to add a payment method. instead of the button. The admin chooses the billing currency once, KRW or USD, and saves a card through Stripe. The currency can’t be changed after that. See Add a payment method.
Chat gives participants the participant list, 1:1 messages, and announcements, and Meet & AI adds 1:1 meetings. You choose the plan the first time you publish, and a Chat event can upgrade later. Once an event has been published on Meet & AI, it can’t go back to Chat, even after unpublishing. See Plans.
The event has no participant type yet. Create one in Event settings under Participant types, then import. See Add and import participants.
Invitations go out from a published event only, not while a previous batch is still sending, and not after the event has ended. Drafts show Publish the event to send invitations. People invited in the last 12 hours and people who unsubscribed are left out of a batch, which can make the count lower than you expect. See Send invitations.
Require approval covers registrations through the public link only. Participants you add or import are approved on the spot and show as Not invited until you invite them. See Registration.
Approval applies to public link registrations only. If Access is Invite list only, nobody registers through the link, and participants you add or import are approved at once. Check Access and Require approval in the Registration tab. See Approve registrations.
Participant type rules are directional. In Participant types, select the Requester type and check Participant list visibility and Meeting requests for the other type. Approved participants who haven’t entered yet appear only while Show participants in the participant list before they enter is on in Registration, and a participant at their meeting limit can’t send or receive new requests. See Participant types and rules and Meeting rules.
Assigning a meeting from Schedule checks participant type rules, meeting limits, and time overlaps only. It doesn’t check the availability participants set on the event page or the Minimum notice, so a participant can end up with a meeting at a time they had blocked. See How meetings work.
On a published event, both participants are emailed. A cancellation carries your reason as written, and a change notice goes out only when the time or location changes. A canceled meeting frees its location and can’t be restored. See Meeting list.
Delete in the detail sheet can’t be undone. For an approved participant on a Meet & AI event it also cancels their upcoming meetings and requests, and in a published event the other participants are notified. Each email address appears once per event, so to fix a typo you delete the participant and add them again with the correct address. See Roster.
Billing counts everyone who was approved and had entered at any point during the period, including the first 30 free ones. Entered on the overview counts participants entered as of now. See Billing.
The last billing period ends at the page end. On Chat the page ends with the event, and on Meet & AI it ends at the later of the event end and the end of the last Meeting hours, so extending meeting hours can add a period. Unpublishing doesn’t end a period. See Billing and Event lifecycle.
The event end closes adding, importing, approving, and inviting participants, and on an event that has been published it locks Date and time and Time zone. Rejecting, deleting, and announcements still work. The page end closes new meetings, moves, time changes, Meeting hours, and plan changes, while canceling meetings stays open. See Event lifecycle.
Participants need the email address you have for them. Invited participants open the link in the invitation email, participants on a public link event register from the event page, and both sign in with a code sent to that address. Questions about their registration or approval reach you through the event page’s contact form and email replies, which arrive at the Support email set in Basic info. For the sign-in steps, point them to Join an event.