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Messages is one-to-one messaging with other participants of the event. The tab appears once you have joined, in every event regardless of plan. The host’s participant type rules decide who you can write to, so the Message button appears only on profiles you’re allowed to contact.
A conversation you have already started stays open even if the host changes the rules later. It remains in Messages after the Message button disappears from that participant’s profile.
1

Start a conversation

Open the participant’s profile from Participants and select Message. The same button is in a meeting’s details next to View profile, and on the next-meeting card on the event home. In Chat plan events, Message is the main button on every profile you can contact.The conversation is created for both of you when you send the first message.
2

Write and send

Type in Write a message and press Enter or select Send. A message holds up to 2,000 characters. Beyond that, The message is too long (2,000 characters max). appears above the field and Send stays disabled until you shorten it.To attach files, select Attach file, drop them onto the field, or paste an image. Each message takes up to 5 files of 4 MB each: images in JPG, PNG, WebP, or GIF, and PDF, Word, Excel, or PowerPoint documents. Files upload when you select Send, and you can remove one before that.
3

Follow unread and read status

Conversations with new messages show the name in bold and an unread count. The total of unread messages appears as the badge on the Messages tab and, on wide screens, on the Messages card in the right rail. A conversation is marked read while you have it open in a visible window. Under your last message the other participant has read, Read appears with the time.New messages arrive without reloading the page.
4

Go back in a conversation

Select Load earlier messages at the top, and Scroll to latest to return to the newest one. Times in Messages follow your device’s time zone, with Yesterday and dates for older days.

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After the event

Messaging stays open after the event ends and after meeting requests close. Confirmed meetings, their details, and your profile stay as well.

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Troubleshooting

The host’s participant type rules don’t allow messages between your participant type and theirs. If you messaged each other before the rules changed, the conversation is still in Messages.
The other participant is no longer an approved participant of the event. The line above the field says so, and earlier messages stay readable.
The accepted formats are images in JPG, PNG, WebP, or GIF and PDF, Word, Excel, or PowerPoint documents, each up to 4 MB, with up to 5 files per message. Convert or shrink the file and attach it again.
Couldn’t send the message. Please try again. means the message wasn’t sent. This participant can’t receive messages right now. means the message was refused on the other side. The conversation remains readable.